Eufy homebase 2 red light meaning

AnkerSupport My Homebase was showing a solid red light this morning. Solid red light does not turn white. Please advise! If so you might contact support eufylife.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red. I tried to hard reset after about 14seconds pushing down the reset button it says unable to connect to internet. I have ruled out the connection problem. The ethernet cable works, so does the internet on that ethernet cable. Removed the static ip address assigned to the homebase. Still no success.

Eufy homebase 2 red light meaning

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Router Settings. Sufficient Power. Make sure you use the original or a 12V-2A equivalent power adapter. Otherwise, HomeBase will not receive sufficient power to work.

Still no success. Make sure your router has Internet access.

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing.

It is very frustrating when you are not able to configure and use your Eufy HomeBase because it is unable to connect to the network. This issue normally occurs when you try to configure your brand new HomeBase, but can also occur on your already configured HomeBase after power outage. Just after you turn ON your HomeBase for the first time, if everything is OK, it should be blinking red which means it is ready for setup. If it is stuck on solid red , it means there was a problem connecting to the network. If it is blinking blue , it means that HomeBase is successfully connected to the network but setup is pending. When it is constant blue, it means you have successfully setup your HomeBase. When the LED indicator on your HomeBase is blinking blue and red alternatively , it means it is upgrading the firmware. To troubleshoot your Eufy HomeBase stuck on red light, first check the ethernet cable and make sure it is properly connected, and internet is also working. If both the cable and internet are working, you must reset your HomeBase and then try connecting to network again. For configuring HomeBase for the first time, you require an ethernet connection, and later can connect it to WiFi.

Eufy homebase 2 red light meaning

Eufy Homebases 1, 2, and 3 use various LED colors to communicate different statuses. Primarily, a Eufy Homebase solid red light indicates that it has lost internet connection. This renders the device offline and requires your troubleshooting skills to restore it. Please stick with me in this detailed post as we debug the red-light issue and get your Homebase back online. Try power cycling it to refresh its memory and observe if the LED changes to blinking red or blue. The Eufy Homebase stuck on a red light is a common issue reported by a hand full of Eufy users. The LED goes red when you connect the ethernet cable and plug in the power adapter during the initial setup. Eventually, it turns blue or flashes blue when connected to the internet. Therefore, give it a few minutes after booting to initialize and connect to your network. Are you seeing a green or amber light on the LAN port?

Urgot guide

I was asked to return it to the store. Springfield April 24, , am 1. Make sure you use the original or a 12V-2A equivalent power adapter. Are you talking about EUFY cams? The LED was stuck at red. I have 2 x Homebase 2 and one works and the other is always red. Give the plugs and the sockets from time to time a cleaning as well. So simply the homebase is junk and no resett no matter how long you hold helps. I have taken it to the store and got a replacement. Ice1 April 25, , pm 9. Ice1 April 24, , pm 3.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red.

Ice1 April 24, , pm 3. Got an engineer coming out to hopefully fix it. Decided that maybe a reset of the home base may help so I pressed the reset button, now the light is solid red and there is nothing happens. Springfield what does it say on the app? Asiri1 June 17, , am 5. Here are some tips for you: HomeBase takes about one minute to boot up; after HomeBase has finished booting up, the LED will turn from red to blue. I have 2 x Homebase 2 and one works and the other is always red. Not installed at present due to batteries need charging on the cameras. Any ideas how to reset this? Never had a router drop Ethernet-connected devices before.