Err.021 on cra website

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Log in. Sign up. Home Forums Money Topics Taxation. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Over the weekend, I've tried logging in with my username and password, it doesn't send me the multifactor passcode, and I get an error saying "ERR.

Err.021 on cra website

The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts. Dozens of users took to social media on Tuesday and Wednesday to report encountering the same "error " on their accounts. Several said they spent hours waiting on CRA's helpline to get their accounts unlocked, but either received little information or no response at all. The issue was first reported by the Daily Hive website. Worry that my account, finances or identity have been tampered with. Late Wednesday afternoon, the CRA said it had not been the target of a cyberattack, but that affected users may have been involved in separate data breaches. They're believed to have been using the same login information for both the agency's website and other online services, the CRA said in a statement to CBC News. In the event of data breaches, personal information — such as usernames and passwords — is often made available on seedy corners of the internet, such as the dark web. Earlier, users had been left with few details about the reason they'd been suddenly locked out, with the CRA only describing the move as "a security precaution in the context of ongoing investigative work. Transferred three times. Told CRA locked my account for an unknown reason. Why employ people who cannot help? Waste of tax money and time. Doody, the CRA representative, said "we took swift action to lock the accounts and are in the process of contacting the legitimate account holders to unlock their accounts.

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Updates for this can be found here. The access I used was using my Banking Access i. I have not applied for CERB as background. This would allow me to get access to my account. I was attempting to see what my RRSP room was as background. I will receive something using Canada Post, explaining what is going on and how to fix this issue. Still locked out of my CRA account. The conjecture is that my log-in credentials were being sold on the Dark Web.

Err.021 on cra website

CRA Canada Revenue Agency is the Canadian federal government service which oversees the collection of tax and governs law and policy related to tax. Every year a business or individual is required to file for an income tax return which has been made easy by using the online CRA service where you need to create a CRA account. It happens because your account may have been compromised according to CRA as a result they freeze your account to protect your information.

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Unknown number of accounts affected, as federal revenue agency says no hack has been detected. Please consider creating a new thread. Why employ people who cannot help? Tracey March 4, at PM. They were too busy, so they hung up. The gentleman on the phone was truly helpful and professional. Come back and look for an update. Just my log, I log in the other day and notice I have a letter on my online mail. Hello, Im getting the same error msg, was on hold for 3 hrs only to be told the departement to walk me through has left for the day, tried again the next day , on hold for 2 hours to be told there is nothing they can do and someone will call in 3 days…this is 1 week later, no call. Like this: Like Loading

The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts.

CRA has been in the news multiple times over the past year for security issues. Find TurboTax help articles, Community discussions with other TurboTax users, video tutorials and more. I was able to login to My Account again. The password for my account that was allegedly out there, was 4 generations old i. I should change this. This site uses Akismet to reduce spam. Sort by Author Post time Ascending Descending. I have changed it 4 times since then. This whole thing is so stupid , what kind of system is this??? Is there a way to do it online. I can fault them for their slow response. Hi there! I have also a same error Err. The more secure you are the better it is for you They also explained that the account showed up on a list and I should use a different browser and change my password with my sign in partner to be safe. Deals Forum.