Direct.playstation.com

You can pre-order some products on direct.

Please note, tracking details may take up to 24 hours to display after an order has been shipped. See our Shipping FAQ for details. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Shipments receive updates at various points between pickup and delivery.

Direct.playstation.com

Please note, tracking details may take up to 48 hours to display after an order has been shipped. You can cancel your order within 30 minutes of placing it to prevent it from being processed and shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment. Orders may have multiple shipments and items. Please double-check the shipping package and inside the product box es. Sometimes items in the packaging may be missed. Please have your order number ready. If the packaging of your delivery appears to be damaged, please remove and examine the product to see if there has been any damage. If the product has been damaged you can set up a refund or replacement order by visiting the guides below. Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy.

Cancel an order.

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within business days after processing the return. Contact our support specialists for help with your direct.

Free Standard Delivery on all orders. Conditions apply. Learn more. The PlayStation Experience. Discover even more reasons to shop with us. Play now, split in 4 interest-free payments with Klarna. Release Date:.

Direct.playstation.com

Please note, tracking details may take up to 24 hours to display after an order has been shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment.

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If you have an active pre-order, you can modify the shipping address associated with your pre-order anytime up to 7 days prior to the listed release date of the product. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Still having issues with your pre-order? Pre-order support for direct. Learn when you will be charged for your pre-order. Items in your cart that are available now will be grouped into one order and you will be charged when those items are ready to ship they may ship together or individually, depending on the order. The article is out of date. Back to PlayStation. This will be removed, usually within 7 days, depending on your financial institution. Age restricted. Initiate a return from Order Look Up. Information about charges. Check your order status to confirm the items for each shipment. When does my order ship? PlayStation Support Support for direct.

Find out how to manage your PS Direct shipping and payment information. If you have an active pre-order, you can modify the shipping address associated with your pre-order anytime up to 7 days prior to the listed release date of the product.

The updated timelines are shown during checkout. I found the article confusing. If the product has been damaged you can set up a refund or replacement order by visiting the guides below. How to edit payment information on direct. Please consider the following when attempting to place an order: Verify the billing and shipping information you are entering during checkout is accurate. Go to direct. Confirm age. Support Home. View pre-order details. Sign In to your Sony account and we'll remember your age next time. Status Description Order Received The order has been created recently. Please make sure your payment method will not expire before your item is expected to ship. Items may be eligible for return within 30 days.