Dell laptop keyboard not responding

These first few steps may seem trivial but it's easy to forget troubleshooting basics during times of frustration. Before you start any significant repairs to your device, please check the following:. Windows is developed for a many languages and regional keyboard layouts.

Select the tab below that matches the type of keyboard you have. Follow the steps on how to connect your keyboard to your computer. When you cannot locate your wireless receiver after you have unpacked the devices, some mice and keyboards have a place to store the wireless receiver. Look under the mouse buttons where the batteries are or in the battery compartment on the keyboard. Select the tab below that matches the Operating System that is installed on your computer.

Dell laptop keyboard not responding

February 14, Ask a new question. My Dell Inspiron 15 laptop keypad has stopped responding. It is illuminated but there is no response. I've tried restart but no change. I have windows 10 OS. What else can I Try? Thanks, Bob R. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Top Contributors in Windows

Ensure the Turn on Toggle Keys is set to off.

If you have connected a Bluetooth or wired external keyboard to your Dell laptop, disconnect it, and see if it fixes the problem. Some keys or all the keys on your Dell laptop keyboard may stop working due to corrupt files in Windows, faulty programs, viruses, or in rare cases, keyboard hardware malfunction. If only a specific keyboard key is not working , check for any debris underneath that key. Cleaning it with compressed air will resolve this issue. The first thing to do is to restart your Dell laptop, as this is known to fix temporary glitches in the Windows OS. Since your keyboard is not working, you must force restart your Dell laptop using power button. Since the keyboard is not working, and you cannot use On-Screen Keyboard before Windows boots, you will need to connect an external keyboard to your Dell laptop to restore its BIOS to defauts.

Dell keyboard problems? We've got the fixes here. Keyboard problems aren't uncommon, but on a laptop, they can be frustrating. Luckily, there are workarounds to get you typing again immediately as well as steps you can take to fix your keyboard without spending a dime. These tips will work on keyboards not made by Dell and older keyboards too, but the primary focus of this guide is on fixing Windows 10 Dell laptop keyboard issues, i.

Dell laptop keyboard not responding

These first few steps may seem trivial but it's easy to forget troubleshooting basics during times of frustration. Before you start any significant repairs to your device, please check the following:. Windows is developed for a many languages and regional keyboard layouts. If your keys are not outputting the characters you expect, these settings should be the first place you look. In addition to multiple language support, Microsoft built features to improve accessibility for people who experience difficulties typing. Enabling some of these settings inadvertently could leave you thinking your keyboard isn't responding. Dirt or debris can find its way under your keyboard keys and affect the switches, especially if you are prone to spills. If you are running a particularly demanding application on your computer, it may be interfering with your keyboard input. You can test this by performing the following steps.

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By April Cai. If you are updating the bios on a laptop, make sure the battery is present and the AC adapter is plugged in. If that's not the issue, disconnect any external devices like USB drives and printers, and try starting the laptop again. Figure 2: Wireless Receiver Location in Packaging. If you have keyboard problems, updating Windows itself can help fix those, too. Scroll to the Keyboard section and verify it all settings are correct. For more information about the latest technology offered by Dell, see the Dell article How to use the Dell Universal Pairing For products that are labeled Logitech , browse to the Logitech Downloads Site for drivers and software. Home Support Knowledge Base Article. If it isn't, then contact the Dell Tech support agent to social media for further assistance. After your PC restarts on the Choose an Option screen. In the Search box, type main. Ensure that the keyboard is within 10 feet 3 meters of the computer.

Select the tab below that matches the type of keyboard you have. Follow the steps on how to connect your keyboard to your computer. When you cannot locate your wireless receiver after you have unpacked the devices, some mice and keyboards have a place to store the wireless receiver.

When the mouse and keyboard do not respond at all, you may have to press and hold the power button down for at least 15 seconds to turn the computer off, and you lose any data that is not saved. To install Driver Easy. Here we will be telling you 3 easy but helpful solutions:. Run the Keyboard Troubleshooter in Windows 11 or Windows Wipe away the build-up and let the isopropyl alcohol evaporate away before using the keyboard again. I'll be glad to assist you. Your laptop keyboard not working error is usually caused by driver issues. Touch or click main. Shut down the system and turn it back on again. Contact Technical Support for assistance. Select Typing. Now let's test your keyboard inside BIOS. On-Screen Keyboard Some steps require a keyboard, so you must use the Windows on-screen keyboard feature that lets you use keyboard using the mouse. When buying a keyboard or mouse separately from a computer: The wireless USB receiver is under the keyboard when buying a keyboard or keyboard-mouse combination and under the mouse when purchased separately.