Contact apple by phone

Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost or damaged.

You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device. Some purchases may be eligible for a refund. To request one, click the link below, sign in and select "Request a refund". You can find a history of the apps, subscriptions, music and other content you bought from the App Store and iTunes Store. View payment methods on file, change the order of your payment method or update your billing information. Find out how to look up your purchase history and verify charges that appear on your billing statement from Apple.

Contact apple by phone

Check out our official YouTube channel to help you get the most from your Apple devices and services. Get unlimited repairs for accidental damage protection, priority access to Apple experts, and more. Some counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Authorised Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. Apple Support. Forgotten Apple ID password. Apple Repair.

Title in the product s shall pass to you when the product s is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email.

Read about the variety of payment options you can choose from when you purchase from apple. Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability. Apple accepts a variety of payment methods online. See payment method below to find out more:. Note : Business lease, wire transfers, and money orders are ineligible payment methods for pickup items. Some payment types are ineligible for orders that ship to multiple addresses.

Apple makes some of the best consumer hardware on the planet right now, but those iPhones and MacBooks are not invincible. Sometimes you will need to contact Apple support to help with a random glitch or to get a repair. Thankfully, Apple has first-rate customer service and plenty of straightforward ways to reach them. The process is easy. Hold times are almost non-existent, and the service is friendly. Also, if you have an Apple device, such as an iPhone or iPad, you can chat with support right in iMessage. A telephone is the most straightforward way to contact Apple support. It's also the fastest, as the agent will be focused solely on you and can walk you through any instructions. However, if you're having problems with your iPhone and don't have another phone around, you'll need to look at other options.

Contact apple by phone

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at — American Sign Language ASL interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter. Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations. Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more. Visit our Apple Consultants Network page to find a consultant in the U. Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

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View your purchase history You can find a history of the apps, subscriptions, music and other content you bought from the App Store and iTunes Store. Tax rate In accordance with state and local law, your online purchases from Apple will be taxed using the applicable sales tax or seller's use tax rate for your shipping address, or the Apple Store address where the item is picked up. You can use Apple Gift Cards to pay for products, subscriptions, and services from Apple online. Find a phone number for your country or region, or start a SignTime session. If you live in the U. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. On previous-generation Apple gift cards, reveal the PIN by peeling or scratching off the covered area on the back of the card. During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card. See the Apple Account Balance section for details on how to redeem your gift card into your Apple Account Balance for online shopping, apps, content, and services. Apple is not responsible for actions taken by the third party once your item s have been picked up. Only you or the person designated by you may pick up the item s purchased. Then simply choose an amount to apply to your purchase during the payment step in checkout.

Apple devices are expensive, which means that if you encounter a problem, you'll want to get it fixed right away. Luckily, Apple offers a variety of ways to contact their customer support team.

Apple Gift Cards can be used only in the country or region where they were purchased. You can check your Apple Account Balance online. Please click here Opens in a new window for complete details about in-store pickup. Keep your account safe Identify legitimate emails from the iTunes Store and App Store Identify and report phishing emails and other suspicious messages. Apple routinely audits the purchases of customers at the Apple Store for Education to ensure that all purchase conditions have been observed. Apple may require additional qualifying information prior to accepting or processing any order. To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. Please find the latest Monthly Grievance Disclosure. Product Feedback. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. Shopping Help. For more information, contact your network provider. Should Apple not offer to the general public the specific products that you purchased at the Apple Store for Education, your credit card will be charged or you will be invoiced the difference between the amount you paid for the delivered goods and the price that Apple charged the general public for the closest equivalent goods at the Apple Store, in effect on the date that you placed your order. In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card. Store for Education Thanks for shopping at Apple.