Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair.

Book genius bar

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need.

Experts have multiple certification levels to best assist customers. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data. If Epperson had just one tip, this would be it.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Book genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair.

General hospital season 60 episode 208

Get your questions answered by an expert via phone, chat, email, or even Twitter. A confirmation window appears with he details of your appointment. TIME may receive compensation for some links to products and services on this website. Are you having a good day? Instead, it suggests a phone call or online chat with Apple support. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. Apple hires Geniuses on both a part-time and full-time basis, and the company is primarily looking for people with strong people skills and problem-solving abilities. But this is the context of the situation, and these are the tools I have. Make an appointment. Jump to a Section. Dale Fox is a freelance journalist based in the UK.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

There are many service providers that Apple trusts with support. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. To decompress after his shift was over, Epperson would go home, go to his room and not talk to anyone. Thanks for signing up! You'll now see a list of the devices linked to your Apple ID. Trending Videos. Contact us at letters time. Use profiles to select personalised content. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Before popping into a store, backing up your device is always recommended. Enter your phone number if you'd like to receive confirmation and updates by text. Create profiles to personalise content. Find a location, make an appointment, and go to the store at the indicated time. Create profiles for personalised advertising.