Bloomex

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Bloomex is a national Canadian floral company offering various floral and gift arrangements throughout Canada , Australia , [1] [2] New Zealand and the United States via its online order system. The company, headquartered in Ottawa , Ontario , is privately held by its founder and president, Dimitri Lokhonia. Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers. The company was established in [3] [4] and maintains its headquarters and call centre in Ottawa. The company owns virtual telephone numbers that connect customers to the Ottawa call center when they dial a number in their local area code. On March 1, , Toronto Star business and consumer affairs columnist Ellen Roseman reported on Bloomex online complaints, offering one customer's experience with a promised same-day delivery as an example of company unresponsiveness.

Bloomex

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The company owns virtual telephone numbers that connect customers bloomex the Ottawa call center when they dial a number in their local area code, bloomex.

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As an independent product reviewer who has analyzed over customer experiences with online flower delivery services over the past 15 years, I know finding the right floral gift can be challenging. You want beautiful, fresh blooms at a fair price, delivered on time with excellent customer service support if any issues come up. Bloomex has been one of the more well-known online flower delivery services since being founded in by Canadian florist Dimitri Lokhonia. With real expertise designing top-notch floral gifts, what do customers have to say about actually ordering from Bloomex? I analyzed verified customer ratings and reviews for Bloomex across TrustPilot, Reddit, the Better Business Bureau and other major consumer sites. They arrived on time and were even prettier than expected for such an affordable price! Clearly while many shoppers love Bloomex for affordable fresh blooms delivered on-time, they still struggle with consistent quality across orders. And Bloomex really shines for budget-focused shoppers on sympathy wreaths and mid-range mixed flower bouquet pricing.

Bloomex

Bloomex is a national Canadian floral company offering various floral and gift arrangements throughout Canada , Australia , [1] [2] New Zealand and the United States via its online order system. The company, headquartered in Ottawa , Ontario , is privately held by its founder and president, Dimitri Lokhonia. Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers. The company was established in [3] [4] and maintains its headquarters and call centre in Ottawa. The company owns virtual telephone numbers that connect customers to the Ottawa call center when they dial a number in their local area code. On March 1, , Toronto Star business and consumer affairs columnist Ellen Roseman reported on Bloomex online complaints, offering one customer's experience with a promised same-day delivery as an example of company unresponsiveness. In a follow-up Star column the next week, company president Lokhonia examined Roseman's late-delivery example, explaining that the order was entered past the deadline for same-day delivery, it was delivered according to the company's published terms and conditions , and the company never refunds delivery charges in such cases in order to maintain its low prices. In June , Bloomex issued a press release admitting that the company had made mistakes in the past due to unexpectedly strong sales growth, and announced new systems to improve customer satisfaction.

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The company was established in [3] [4] and maintains its headquarters and call centre in Ottawa. Checked for accuracy by our qualified fact-checkers and verifiers. Eight deliveries contained flowers that were already showing signs of decomposition. Last updated: 03 November Fact-checked. In June , Bloomex issued a press release admitting that the company had made mistakes in the past due to unexpectedly strong sales growth, and announced new systems to improve customer satisfaction. Bloomex online florist The Shonky Award for The company owns virtual telephone numbers that connect customers to the Ottawa call center when they dial a number in their local area code. Tools Tools. Read Edit View history. This is the latest accepted revision , reviewed on 9 February Floral delivery. But behind the claims is a trail of scathing reviews and customer complaints about a company that simply doesn't deliver on its promises. We made repeated attempts to contact the company by phone and email to get a comment, but it didn't respond. Bloomex declares itself "Australia's official florist" and lays claim to "3.

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Eight deliveries contained flowers that were already showing signs of decomposition. Update 9 December Following the original publication of this story, the ACCC commenced proceedings in the Federal Court against Bloomex for allegedly publishing misleading online star ratings and price representations. Retrieved 5 January Norma Smith lives in Tarneit on the western outskirts of Melbourne. Checked for accuracy by our qualified fact-checkers and verifiers. Hidden categories: Webarchive template wayback links Articles with short description Short description matches Wikidata Wikipedia pending changes protected pages All articles with unsourced statements Articles with unsourced statements from May The company has been registered in Australia since and its long-time directors are both registered to the same Canadian address, according to ASIC documents. Retrieved June 3, Fact-checked Checked for accuracy by our qualified fact-checkers and verifiers. But behind the claims is a trail of scathing reviews and customer complaints about a company that simply doesn't deliver on its promises. Retrieved We didn't try to order to any towns that Bloomex didn't advertise as a location it delivered to. Download as PDF Printable version.