Asus rma

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Asus rma

If you are consumer and your unit is still within warranty, you will be eligible to purchase a one way shipping label from ASUS. Take advantage on using ASUS shipping rate to save money on shipping label. It may take ASUS up to 24 hours to process your payment, after which we will create and send your shipping label to the email address provided to us. If you believe your product has not yet reached the warranty end date, please upload your proof of purchase by creating your Online RMA step 1. In order to continue with an RMA Return Materials Authorization for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair. The fee does include 2-way shipping for your convenience. Please allow 48 business hours for processing of your Diagnostic Fee payment once it has been submitted. After the diagnostic fee is paid, your RMA instructions, checklist and pre-paid shipping label will be processed and sent to you via email in order to send in the unit. Please follow your RMA instructions and checklist carefully in order to avoid any delay in repair services. Once your product is delivered to the repair center and is examined by a technician, we will contact you directly with a repair quotation via email to provide the final cost of repairs. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product. You will receive status updates for your RMA via email during the repair process.

Search titles only. International Warranty and Support This Warranty applies in the country of purchase.

Nainstalovat Steam. I called up and they said I had damaged the card. When they sent me the blurry picture, it looked like the faceplate on the ports was misalighted and a tiny bit of metal around the Display port was bent. It sounds like they were trying to rip me off. When I asked specifically what the damage was, they said it was their poilicy not to test the card further because of the visible damage.

Check Repair Status. Check Warranty Status. How to find serial number. How to find IMEI. How to find MAC address. Terms and conditions. Call ASUS. Chat with ASUS.

Asus rma

Genuine parts and accurate diagnosis keep your favorite ASUS products running longer for less. If your device is in-warranty and in need of service, let our ASUS-certified product experts service your unit free of charge. If your device is out-of-warranty, request a comprehensive hardware diagnostic from our service center. Get the best quality service from highly trained and trusted ASUS Repair Agents who perform our comprehensive diagnostic and testing. You can also receive complimentary support by contacting our team to help you troubleshoot. Once an error is confirmed by our team or via MyASUS, follow the steps on our Troubleshooting page to review your option.

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So far its a waiting game, with those emails i send earlier. When they sent me the blurry picture, it looked like the faceplate on the ports was misalighted and a tiny bit of metal around the Display port was bent. Repair status can also be checked using your RMA or Serial number on our website here. About two weeks later I received an email from ASUS indicating the following: 1 That the motherboard was sold outside US something that was established based on the serial number that was obviously known before authorizing RMA. That looks like a clean cut from a tool. Upon a quick google search will tell you this has been happening for a while now, specifically on that RMA ON branch like it was some sort of scam for easy money. Sort by Author Post time Ascending Descending. Replies 7 Views The Geek Squad workers are gonna call them and confirm with them and wonder why this guy said this. If only there were enough people to get this to Steve from Gamers Nexus.

If you are consumer and your unit is still within warranty, you will be eligible to purchase a one way shipping label from ASUS. Take advantage on using ASUS shipping rate to save money on shipping label. It may take ASUS up to 24 hours to process your payment, after which we will create and send your shipping label to the email address provided to us.

Current visitors. You have to do a search and figure out who they contacted. Over half a year ago, one of PCs using an ASUS X Pro motherboard that was built for private use started crashing intermittently indicating some error q-codes and a few months back it stopped booting completely, indicating q-code "00". This is an older thread, you may not receive a response, and could be reviving an old thread. Next Last. Because of the circumstances the quote that you received for repairs is valid and will need to be paid in order to complete the RMA process. I can call Best Buy and inform them that I took care of it. Insert Quotes Quotes Post Reply. If they believe I'm lying, that's their prerogative but, I am not. In this case I can request that the item be returned to you unrepaired if you would prefer to not pay the repair fee. I am here to help if you have further questions. Rotate image Save Cancel.