Appointment at apple store

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Last Updated: October 25, Tested. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. The wikiHow Tech Team also followed the article's instructions and verified that they work. This article has been viewed 63, times. Learn more If you need in-person support or repairs for your Apple product, you can reserve an appointment at your local Apple Store's Genius Bar.

Appointment at apple store

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary.

A number of topics within that category will appear. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and appointment at apple store on iPhonesMacBooks, Apple Watches, and other devices. Sign in Sign in corporate.

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. You can do more than shop and learn in an Apple Store.

Arrange to mail your product directly to Apple. We can replace your iPhone battery for a fee. Learn more about iPhone battery service. We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Learn more about iPhone screen repair. If you go to another service provider, they can set their own fees, so ask them for an estimate.

Appointment at apple store

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device.

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User profile for user: twowiseguysmom twowiseguysmom Author. Cookies make wikiHow better. Jump to a Section. You'll be prompted with possible ways to solve your problem without going to the Genius Bar. Did this summary help you? For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. An expanded search page will appear. Search for your store. Please log in with your username or email to continue. Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. Once you do, you'll be asked to sign in with your Apple ID. User level: Level

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Log in with your Apple ID. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. Click See available services. Submit a Tip All tip submissions are carefully reviewed before being published. Read How to get a job working as an Apple Store Genius. Skip to Content. The Apple Genius Bar offers personalized support for Apple products. Stay up to date with what you want to know. Understand audiences through statistics or combinations of data from different sources. In addition to the Genius Bar for hardware repairs, you have more immediate support options. It indicates a way to close an interaction, or dismiss a notification.