Ace cash services

The CFPB also alleges that ACE lied to borrowers about the number of times it would attempt to debit their bank accounts for repayment of loans and fees.

Jump to navigation. The Washington State Department of Financial Institutions DFI warns consumers that before doing business with a financial institution, company, or individual, they should make sure that the entity is properly licensed. Consumers are urged to verify licensing status prior to giving the financial institution, company, or individual any nonpublic personal information, such as social security number and checking account access. A consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan. The email came from collection.

Ace cash services

Jump to navigation. Consumers report receiving calls or e-mails claiming that the consumers owe debts that they do not actually owe. Some consumers report receiving repeated harassing collection calls. The callers contact consumers at work and home. The callers often threaten legal action. Many of the callers claim to be attorneys or members of law enforcement. Other consumers report receiving repeated harassing emails. These e-mails also threaten legal action, and may come from senders claiming to be attorneys or members of law enforcement. DFI warns consumers to never give any nonpublic personal information, such as social security number, credit card, or bank account information to any individual, website, or company without first verifying their identity and license status. Consumers can also check license status with DOL at www. Consumers can also call us at or send an email to legal acsacs. Also, the following logos will identify an email as legitimate.

See below for how to contact the appropriate state and federal regulator. Debt Collection Laws If you received a loan from a ace cash services or owed money to a business and someone other than the lender or business is now attempting to collect from you, the collection activity may be subject to the federal Fair Debt Collection Practices Act FDCPA. Skip to main content.

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The CFPB found that ACE used illegal debt collection tactics — including harassment and false threats of lawsuits or criminal prosecution — to pressure overdue borrowers into taking out additional loans they could not afford. The CFPB was created to stand up for consumers and today we are taking action to put an end to this illegal, predatory behavior. ACE is a financial services company headquartered in Irving, Texas. The company offers payday loans, check-cashing services, title loans, installment loans, and other consumer financial products and services. ACE offers the loans online and at many of its 1, retail storefronts. The storefronts are located in 36 states and the District of Columbia.

Ace cash services

Jump to navigation. A consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan. The email came from collection.

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Jump to navigation. They also would not need to pay any additional fees or interest. Debt collectors cannot state or imply that failure to pay a debt is a crime. Skip to main content. Under the free repayment plan, borrowers would owe their outstanding balances in four equal installments over their next four paydays, rather than owing one lump sum. If you live in another state, find your state regulator. Date Posted:. Those perpetrating these scams are not licensed by DFI. For instance, such entities often use non-business email addresses such as - gmail. Was this information helpful? A consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan. Borrowers in 10 states had the contractual right to one free repayment plan per year.

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However, at times, e-mails or letters from unlicensed entities engaging in fraudulent activity will contain accurate personal information, such as current or past addresses, active phone numbers, or social security numbers. ACE is also a repeat offender of consumer financial protection laws. See below for how to contact the appropriate state and federal regulator. They cannot call before a. Another consumer reported having received an email from Ace Cash indicating a Law and Investigation Department. The small-dollar lending products are typically structured to be short-term, single-payment loans with triple-digit annualized interest rates. Was this information helpful? Jump to navigation. ACE would encourage overdue borrowers to temporarily pay off their loans and then quickly re-borrow from the company. Friday, June 10,