0333 202 9802

At British Gas, we work hard to provide products and services that are helpful for all our customers. The same goes for our website and our app. We want everyone to be 0333 202 9802 to use this site and app - including people with sight, hearing, physical and any other disabilities. We know there isn't a one-size-fits-all approach to making our site accessible.

This advice applies to Wales. See advice for See advice for England , See advice for Scotland. The ratings are calculated using information from different sources, including Citizens Advice, Energy Ombudsman and the suppliers. More details. Check the full table to compare more energy suppliers' customer service. Find out how the scores are worked out.

0333 202 9802

This is an unofficial number we are not associated with British Gas. Calls to this number cost 7p per minute, plus your operators access charge. This is a call connection service, you can also contact British Gas for free on , or find help by visiting their website here. Known for being the biggest energy provider in Britain, British Gas provides energy for over 11 million homes. Our Diverse Energy team has worked tirelessly in order to deliver you with all the British Gas contact numbers that you need. Based in England, you can call them during normal working times- the lines are open from 8am until 6pm in the week and 8am until 6pm on Saturday. If you need to call to join, query your tariff or make a complaint then find the phone number below. Many customers get hold of the main contact number for British Gas and wait for the customer services to place you through to the required expert. You can bypass this process with all the numbers available here, with that said, if you are uncertain on which number to call, telephone their customer services and they will help you with all general enquiries. That law called for the merger of all area gas boards and from this merger the British Gas Corporation was born. In the British Gas Corporation was privatized and in broken up into several constituent parts which gave us the British Gas we know today. British Gas is by far the largest energy supplier in the UK serving nearly half of British homes and a half million businesses.

They have a whole team with an easy process to help you make the switch and it can be done over the phone.

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Now that things are back to normal, so are we. Our engineers are here to help with anything your home needs — from simple fixes to much-needed upgrades. We still want to keep everyone safe though. We can help with all types of jobs in England, Scotland and Wales. Please access your account online or via the British Gas app to book an appointment. If you need an emergency appointment, please call Our call centres are busier than usual helping customers transfer over from recently failed suppliers. Please help us keep our phone lines free for vulnerable customers and emergencies by doing what you can online. IMPORTANT: Please let us know if anyone in your household has tested positive for Covid, has symptoms of Covid or is self-isolating, so we can take proper safety precautions to protect you and our engineers during their visit.

0333 202 9802

You can pay your British Gas bill by presenting your barcoded bill at a Payzone or Post Office store, via direct debit directly through British Gas or by making payments over the phone or online. To top up your prepayment meter with British Gas, take your gas card or electricity key to your nearest Payzone store or Post Office branch. All Post Office and Payzone stores accept cash payments while debit and credit card payments can be made at the discretion of the Payzone retailer. You can pay your British Gas energy bill by direct debit. You can pay in fixed monthly payments so the same amount is paid each month, or opt for variable monthly payments.

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Necessary Always Enabled. It was last reviewed on 17th February This advice applies to Wales. Keep a record of all complaints and be sure to contact an ombudsman if you are still unsatisfied. To discuss any of the above and speak directly with a British Gas Customer Service Agent consult the above table. But you should check this with your new energy company and if left unsure simply call the cancellation number and let them know you are leaving. The toolbar will then appear, which you can use as you see fit. Connect to a SignVideo Interpreter. These types of plans are good for monitoring usage and ensuring that you do not overspend, you can top up the card at a local shop or post office. That law called for the merger of all area gas boards and from this merger the British Gas Corporation was born.

Just go to their main website and check the top right-hand corner for more information. Calls to and numbers are usually included in a mobile or landline call plan.

We also ensure they work with the most common accessibility tools - like speech recognition tools, screen readers and magnifiers. Telephone: Email: customerservices britishgas. Of course. They will then interpret your conversation with a British Gas Advisor. We want everyone to be able to use this site and app - including people with sight, hearing, physical and any other disabilities. You can use our customer service ratings to help you decide which supplier to use. More details. You can call the main British Gas number and they will put you through to whoever you need. That can mean department and staff changes within the company, the existing British Gas customer service contact number you once had may also have changed so make sure you browse this page to find the right telephone number. Give them a call but avoid busy times around 5pm and 6pm. This website and our app is partially compliant with the Web Content Accessibility Guidelines version 2.