0300 200 3810

Find out more. This guide provides a list of regularly used HMRC contact information. It includes telephone numbers and postal addresses, together with a number of tips.

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0300 200 3810

If you are struggling to pay your tax bill s , HMRC has dedicated phone lines to agree payment plans for taxes. Every situation is different, and what HMRC agrees for you will depend on your current situation and your history with them. There are no rules to go by. The 'time to pay' arrangement isn't a contract - it's designed to be flexible and amended over time. Top Tip - If you can see the shortfall before the due date - try to make some payments beforehand to show willingness. They love this. When dealing with HMRC, we find, usually, the nicer we are to them, the more willing they are to help. Make a cup of tea and be prepared for a wait on hold, depending on the time of day. Try to avoid lunchtimes and early evenings. January 15 by Wow Team. January 8 by Danielle Newman. October 2 by Natalie Howarth.

Information about Income Tax Self Assessment research on future timely payment and information about the temporary Customer Compliance Manager support survey has been added. Email address.

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UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. Check a list of recent phone contacts from HMRC to help you decide if a phone call you've received is a scam. If your phone call is not listed here check HMRC contact that uses more than one communication method. Report suspicious phone calls, emails or texts to HMRC. Customers will receive these as an inbound phone call to landline and mobile phones.

0300 200 3810

We have become aware of an aggressive HMRC letter scam, whereby the scammers are demanding payment of a past tax liability or penalty, and asking people to call to help discuss payment. Although it looks like an official and authentic HMRC letter, it is definitely a scam for the following reasons:. If you receive any demand or other communication from HMRC that you are unsure about, please call us immediately and we will check it out for you.

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Information on the Automatic Exchange of Information has been added. HMRC telephone contact. For VAT-related bills call They love this. This is because:. Ideally, HMRC would like some of the debt to be paid within the deadline, as this increases their debt recovery chances and shows goodwill. Multi-factor authentication is an extra security feature which replaces 2-step verification. English Cymraeg. To enable post to be dealt with as speedily as possible, the following is recommended: No paperclips, but staples and tags are OK, if just one is placed at the top left-hand corner. Have you approached your bank or tried to obtain credit from other sources?

The number appears to be a genuine HMRC call but is actually a scam to persuade people to transfer cash.

HMRC has consolidated its postal hubs in recent years, and it increasingly scans mail. This guide seeks to help direct tax agents to the appropriate point of contact within HMRC. General advice on making payments all main taxes - Queries re paying online by card - Self assessment payment by phone not listed on gov. The customs intermediaries monitoring survey research will continue until 23 January HMRC has withdrawn its previous guidance on which matters can be dealt with over the phone and which need to be in writing. Information about the Large Business Customer Survey has been removed as the contact dates for this ended on 6 January We have added information about a HMRC compliance check survey. Check recent contacts from HMRC to help you decide if a suspicious email, phone call, text or letter could be a scam. Information on the customer experience of HMRC has been added. Information about Employee Ownership Trusts has been added. You may receive an email inviting you to take part in a survey, which may be conducted online or by telephone. Reference numbers should be clearly marked, particularly if the item relates to a corporation tax or compliance issue. The letter will explain how to make a National Minimum Wage complaint and contain links to further information and support. Tax-efficient Christmas ideas for your team.